Commission for Complaints for Telecom-television Services (CCTS)
Canada's ombuds service for phone, internet, and television complaints that remain unresolved with the service provider.
Verified 2026-11-04
Directory
Consumer Complaint Bodies Directory
Consumer complaint bodies across Canada in one verified listing — each linked to its official page.
19 verified listings · last refreshed 2026-11-14
The right place to complain depends on what the complaint is about: telecom and television, air travel, banks, product safety, fraud, competition, or a marketplace transaction under provincial law. This directory lists the national bodies and the provincial and territorial offices, so you can start from the official page for your issue.
Yukon and Nunavut are not listed: no dedicated territorial consumer complaint page could be verified at build time — the federal Office of Consumer Affairs list entry carries contact details for both. This is a listing only: it makes no eligibility, deadline, or outcome claims. Entries are re-checked on the Second Pass volatile schedule.
Canada-wide
Canadian Transportation Agency — Air Travel Complaints
The Canadian Transportation Agency's air travel complaint resolution process for complaints about flights.
Verified 2026-11-04
Financial Consumer Agency of Canada — File a Complaint With Your Bank
The Financial Consumer Agency of Canada's guidance on filing a complaint with a bank, including how to escalate to the external complaints body.
Verified 2026-11-04
Ombudsman for Banking Services and Investments (OBSI)
The independent ombuds service for complaints consumers and small businesses have with participating banks and investment firms.
Verified 2026-11-04
Health Canada — Report an Incident Involving a Consumer Product or Cosmetic
Health Canada's consumer report form for problems with a consumer product or cosmetic, including injuries and faulty safety information.
Verified 2026-11-04
Canadian Anti-Fraud Centre — Report Fraud and Cybercrime
The Canadian Anti-Fraud Centre's reporting page for fraud and cybercrime, for victims and witnesses.
Verified 2026-11-04
Competition Bureau — Share Information
The Competition Bureau's reporting page for suspected anti-competitive conduct, collusion, and deceptive marketing practices.
Verified 2026-11-04
Office of Consumer Affairs — Federal, Provincial and Territorial Consumer Affairs Offices
The federal Office of Consumer Affairs list of provincial and territorial consumer affairs offices across Canada, including Yukon and Nunavut.
Verified 2026-11-04
Ontario
Consumer Protection Ontario — Filing a Consumer Complaint
Consumer Protection Ontario's complaint page for transactions covered by Ontario consumer protection law.
Verified 2026-11-04
British Columbia
Consumer Protection BC — Have a Complaint?
Consumer Protection BC's complaint assistant for issues under the consumer protection laws it oversees in British Columbia.
Verified 2026-11-04
Alberta
Consumer Investigations Unit — Report a Rip-off
Service Alberta's Consumer Investigations Unit, which accepts consumer complaints and anonymous tips about suspicious marketplace transactions.
Verified 2026-11-04
Quebec
Office de la protection du consommateur — Contact Information
Quebec's Office de la protection du consommateur, which provides tools for consumers having a problem with a merchant.
Verified 2026-11-04
Manitoba
Consumer Protection Office — Filing a Complaint
Manitoba's Consumer Protection Office, which takes complaints about transactions under Manitoba consumer protection laws.
Verified 2026-11-04
Saskatchewan
Financial and Consumer Affairs Authority — Consumer Complaints
Saskatchewan's Financial and Consumer Affairs Authority, whose Consumer Protection Division handles complaints about goods and services.
Verified 2026-11-04
New Brunswick
Financial and Consumer Services Commission (FCNB)
New Brunswick's Financial and Consumer Services Commission, the regulator for financial and consumer services in the province.
Verified 2026-11-04
Nova Scotia
Consumer Protection (Service Nova Scotia)
Nova Scotia's consumer protection pages, covering consumer purchases, loans and credit, condominiums, and complaint assistance.
Verified 2026-11-04
Prince Edward Island
Financial and Consumer Services Division — Complaints
Prince Edward Island's Financial and Consumer Services Division, which takes complaints in the industries and transactions it licenses and oversees.
Verified 2026-11-04
Newfoundland and Labrador
Consumer Protection (Digital Government and Service NL)
Newfoundland and Labrador's consumer protection pages, covering consumer services licensing and consumer affairs.
Verified 2026-11-04
Northwest Territories
Consumer Affairs Office (Municipal and Community Affairs)
The Northwest Territories Consumer Affairs Office, which runs the territory's consumer complaint process and product safety information.
Verified 2026-11-04
Recheck: entries are re-verified on the Second Pass volatile schedule. Yukon and Nunavut omitted — no complaint page verified at build time; see the Office of Consumer Affairs list entry. Listing only — no eligibility, deadline, or outcome claims.